Patient flow in hospitals: understanding and controlling it better.

Abstract

Because waits, delays, and cancellations are so common in healthcare, patients and providers assume that waiting is an inevitable, but regrettable, part of the care process. For years, hospitals responded to delays by adding resources--more beds and buildings or more staff--as the only way to deal with an increasingly needy population. Furthermore, as long… (More)

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Cite this paper

@article{Haraden2004PatientFI, title={Patient flow in hospitals: understanding and controlling it better.}, author={Carol R Haraden and Roger K Resar}, journal={Frontiers of health services management}, year={2004}, volume={20 4}, pages={3-15} }