Patient dissatisfaction and institutional betrayal in the Canadian medical system: A qualitative study.

Abstract

Individuals who struggle with chronic medical conditions frequently use medical services and may depend on the medical system to ensure their overall well-being. As a result, they may be at a greater risk of feeling betrayed by the medical system when their needs are not being met. The current study aimed to qualitatively assess patients' negative… (More)
DOI: 10.1080/15299732.2016.1181134

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