Patient-centred healthcare, social media and the internet: the perfect storm?
@article{Rozenblum2013PatientcentredHS, title={Patient-centred healthcare, social media and the internet: the perfect storm?}, author={R. Rozenblum and D. Bates}, journal={BMJ Quality & Safety}, year={2013}, volume={22}, pages={183 - 186} }
Patients are central to healthcare delivery, yet all too often their perspectives and input have not been considered by providers.1 ,2 This is beginning to change rapidly and is having a major impact across a range of dimensions. Patients are becoming more engaged in their care and patient-centred healthcare has emerged as a major domain of quality.3–6
At the same time, social media in particular and the internet more broadly are widely recognised as having produced huge effects across… CONTINUE READING
Topics from this paper
121 Citations
Impact of using social media to increase patient information provision, networking and communication
- Psychology
- 2015
- 4
- PDF
Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review
- Medicine
- Journal of medical Internet research
- 2014
- 91
- PDF
Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study
- Medicine
- Journal of medical Internet research
- 2015
- 23
- PDF
Linking social media and medical record data: a study of adults presenting to an academic, urban emergency department
- Medicine
- BMJ Quality & Safety
- 2015
- 52
- PDF
Developing a Research Agenda on Ethical Issues Related to Using Social Media in Healthcare
- Medicine
- Cambridge Quarterly of Healthcare Ethics
- 2015
- 18
Income-Generating Processes of Free Web-Based Digital Health Tools to Engage Patients: Qualitative Analysis.
- Medicine
- Journal of medical Internet research
- 2021
References
SHOWING 1-10 OF 29 REFERENCES
Harnessing the cloud of patient experience: using social media to detect poor quality healthcare
- Medicine
- BMJ quality & safety
- 2013
- 197
Online Social Networking by Patients with Diabetes: A Qualitative Evaluation of Communication with Facebook
- Medicine
- Journal of General Internal Medicine
- 2010
- 612
- PDF
Crossing the Quality Chasm: A New Health System for the 21st Century
- Computer Science
- BMJ : British Medical Journal
- 2001
- 13,103
Patients' perception of hospital care in the United States.
- Medicine
- The New England journal of medicine
- 2008
- 738
- PDF
The patient satisfaction chasm: the gap between hospital management and frontline clinicians
- Medicine
- BMJ quality & safety
- 2013
- 91
- PDF
The Patient Protection and Affordable Care Act
- Medicine
- Journal of the American Psychiatric Nurses Association
- 2013
- 719
- PDF
Consistently Increasing Numbers of Online Ratings of Healthcare in England
- Medicine
- Journal of medical Internet research
- 2012
- 38
Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study
- Medicine
- BMJ quality & safety
- 2012
- 96
- PDF
Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine.
- Medicine
- Health services research
- 2010
- 177