Patient-centered communication and diagnostic testing.

  title={Patient-centered communication and diagnostic testing.},
  author={Ronald Epstein and Peter Franks and Cleveland G. Shields and Sean C Meldrum and Katherine N Miller and Thomas L. Campbell and Kevin Fiscella},
  journal={Annals of family medicine},
  volume={3 5},
PURPOSE Although patient-centered communication is associated with improved health and patient trust, information about the impact of patient-centered communication on health care costs is limited. We studied the relationship between patient-centered communication and diagnostic testing expenditures. METHODS We undertook an observational cross-sectional study using covert standardized patient visits to study physician interaction style and its relationship to diagnostic testing costs… CONTINUE READING

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