Patient Satisfaction in Primary Health Care Centers in Hail City , Saudi Arabia

  title={Patient Satisfaction in Primary Health Care Centers in Hail City , Saudi Arabia},
  author={Fares Alshammari},
The objectives of this study were to explore the fa ctors contributing to patient Satisfaction in Prima ry Healthcare Centers (PHCCs) in Hail city, Saudi Arab ia. A cross-sectional quantitative survey was conducted using an instrument with valid and reliab le properties. Six dimensions of patient satisfacti on were identified by factor analysis, with adequate to hig h levels of internal consistency reliability (Cronb ach’s alpha = 0.645 to 0.857). The questionnaire was comp leted by 453… CONTINUE READING
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