Patient Safety and Telephone Medicine

  title={Patient Safety and Telephone Medicine},
  author={Harvey P. Katz and Dawn Kaltsounis and Liz Halloran and Maureen Mondor},
  journal={Journal of General Internal Medicine},
The telephone can facilitate medical care but also result in adverse outcomes leading to telephone-related malpractice suits. Analyzing claims might identify errors amenable to prevention. The objective of the study was to describe medical errors involving the telephone in patient–clinician encounters that significantly impacted medical care and medico-legal outcomes. The design of the study was a descriptive, retrospective case review of telephone-related closed malpractice claims that… CONTINUE READING


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