Passenger Wait Time Perceptions at Bus Stops : Empirical Results and Impact on Evaluating Real-Time Bus Arrival Information

@inproceedings{Mishalani2006PassengerWT,
  title={Passenger Wait Time Perceptions at Bus Stops : Empirical Results and Impact on Evaluating Real-Time Bus Arrival Information},
  author={Rabi G. Mishalani and Mark McCord},
  year={2006}
}
This study quantifies the relationship between perceived and actual waiting times experienced by passengers awaiting the arrival of a bus at a bus stop. Understanding such a relationship would be useful in quantifying the value of providing realtime information to passengers on the time until the next bus is expected to arrive at a bus stop. Data on perceived and actual passenger waiting times, along with socioeconomic characteristics, were collected at bus stops where no real-time bus arrival… CONTINUE READING
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