Participatory usability: supporting proactive users

@inproceedings{Nichols2003ParticipatoryUS,
  title={Participatory usability: supporting proactive users},
  author={David M. Nichols and Dana McKay and Michael Twidale},
  booktitle={CHINZ},
  year={2003}
}
After software has been released the opportunities for users to influence development can often be limited. In this paper we review the research on post-deployment usability and make explicit its connections to open source software development. We describe issues involved in the design of end-user reporting tools with reference to the Safari web browser and a digital library prototype. 
Highly Cited
This paper has 36 citations. REVIEW CITATIONS
23 Citations
2 References
Similar Papers

Citations

Publications citing this paper.

References

Publications referenced by this paper.

Similar Papers

Loading similar papers…