• Corpus ID: 1536184

Paradox of the active user

@inproceedings{Carroll1987ParadoxOT,
  title={Paradox of the active user},
  author={John Millar Carroll and Mary Beth Rosson},
  year={1987}
}
One of the most sweeping changes ever in the ecology of human cognition may be taking place today. People are beginning to learn and use very powerful and sophisticated information processing technology as a matter of daily life. From the perspective of human history, this could be a transitional point dividing a period when machines merely helped us do things from a period when machines will seriously help us think about things. But if this is so, we are indeed still very much within the… 

Tables from this paper

Adaptively distributing cognition: A decision-making perspective on human - computer interaction
TLDR
It is shown that the phenomena are not universal laws of behaviour, but that instead people decide howmuch to remember and how much to plan according to a consideration of the costs and benefits of different strategies.
Portal Help: Helping People Help Themselves Through Animated Demos
TLDR
When the above was written in 1985, the majority of people had little or no contact with computing machinery and personal computers are a pervasive aspect of the authors' society and have grown exponentially in number, power, and complexity.
Choice Architecture for Human-Computer Interaction
TLDR
The idea of choice architecture for human–computerinteraction and the key ideas of the ASPECT and ARCADE models are introduced and each of the Aspect patterns in detail is discussed in detail and how the high-level ARCADE strategies can be applied to it to yield specifictactics.
What we know and what we need to know: the user model versus the user's model in human-computer interaction
TLDR
An argument is made for the importance of studying the real, as opposed to idealized, behaviour of the computer user, and for the behaviour of novice users which deviates markedly from that of the ‘ideal user’ captured within formal task descriptions.
User cognition in product operation
Daily a large number of everyday consumer products are being used. Unfortunately part of this usage is not successful. One of the causes of failure lies in the cognitive aspects of product use, users
The icon as a problem in cognition and social construction: complexity and consensual domains in technical rhetoric
TLDR
It is argued that it is best to think of the communication act not as a simple exchange of information between two minds but rather as a field of possibilities that requires flexibility and an experimental attitude from both the producer and the user.
A Critic for LISP
TLDR
A critic for LISP as a prototype of an intelligent support system that enhances incremental learning of a system and support learning strategies such as learning on demand is designed and implemented.
Plateaus and Asymptotes
One hundred twenty years ago, the emergent field of experimental psychology debated whether plateaus of performance during training were real or not. Sixty years ago, the battle was over whether
Known and Unknown Weaknesses in Software Animated Demonstrations (Screencasts): A Study in Self-Paced Learning Settings
TLDR
Software animated demonstrations (SADs), which were developed in the early 1990s and which more recently have come to be known as 'screencasts', have generated new interest as a promising platform for computer users.
...
...

References

SHOWING 1-10 OF 84 REFERENCES
Patterns of experience in text editing
TLDR
An initial survey of relevant research is encouraging, and it is demonstrated that when confronted with the description of a novel editor, users experienced on other systems make use of a greater number of commands in carrying out a paper-and-pencil application of the editor than do complete novices.
A Theoretical Basis for the Representation of On-Line Computer Systems to Naive Users
Reducing manual labor: An experimental analysis of learning aids for a text editor
TLDR
The rationale for investigating two variables that may aid the user, in particular the novice user, are presented, and an extensive experiment is described designed to examine the actual effects of these two variables.
Human Motivation
In his Preface the author' says that he started out to review all the more important theories upon the topics ordinarily discussed under human motivation but soon found himself more and more limited
Interference and forgetting.
TLDR
There is a general agreement that interference among tasks must produce a sizable proportion of forgetting and that most forgetting must be a function of the learning of tasks which interfere with that which has already been learned.
LisaLearning
TLDR
The goal has been to develop a thorough understanding of how new users interact with user interfaces-an understanding that can inform the design of future technology.
Design principles for human-computer interfaces
TLDR
The first part of this paper discusses some the properties that useful principles should have and warns of the dangers of the tar pits and the sirens of technology.
Autobiography of a first-time discretionary microcomputer user
Research in the area of human-computer interaction has typically concentrated on hardware and software design characteristics which increase the usability of the system, or the effectiveness of the
The construction of reality in the child
class does not exist either, precisely since the relation between the two shadows compared is not a relation of simple comparison and common appurtenance to the same totality, but of substantial
...
...