Overload is overloaded: email in the age of Gmail

@article{Grevet2014OverloadIO,
  title={Overload is overloaded: email in the age of Gmail},
  author={Catherine Grevet and David Choi and Debra Kumar and Eric Gilbert},
  journal={Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
  year={2014}
}
The term email overload has two definitions: receiving a large volume of incoming email, and having emails of different status types (to do, to read, etc. [...] Key Result These comparisons between work and personal email suggest new avenues for email research.Expand
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