Outsourcing support functions : Identifying and managing the good , the bad , and the ugly

  • Cecily A. Raiborn, Janet B. Butler, Marc F. Massoud b
  • Published 2015
Competitive advantage is the reward for organizations that are able to adopt new technologies, achieve economies of scale and scope, serve global markets, change product range regularly, and satisfy customers through high quality and timely delivery. Since few companies have resources and competencies to meet all of these diverse pursuits, there has been… CONTINUE READING