Outsourcing: guidelines for a structured approach

@article{Franceschini2003OutsourcingGF,
  title={Outsourcing: guidelines for a structured approach},
  author={Fiorenzo Franceschini and Maurizio Galetto and Antonio Pignatelli and Marco Varetto},
  journal={Benchmarking: An International Journal},
  year={2003},
  volume={10},
  pages={246-260}
}
Outsourcing is a management approach by which an organization delegates some non‐core functions to specialized and efficient service providers. In the era of “global market” and “e‐economy”, outsourcing is one of the main pillars of the new way to conceive the relationships among companies. Despite outsourcing large diffusion, huge business cases and big deals of documentation available on network or press, there is no structured procedure able to support the govern of the evolution of a… 

Figures and Tables from this paper

Modelling the outsourcing process in small and medium size enterprises

It is apparent that the organisational units enjoy competitive advantage by considering the degree of vertical integration and more specifically outsourcing as a major strategic decision. The article

Using Outsourcing Services in Manufacturing Companies

Contemporary economic entities function in various types of cooperation systems, which are primarily aimed at creating a competitive advantage and strengthening themselves in order to meet the

Third-party management in software development: proposal of a methodology

This research aims to aid the management of the outsourcing process and proposes a methodology for its management during system development, which synthesizes the best practices for themanagement of third parties.

International Outsourcing: a process approach to the apparel industry

Objective – The purpose of this paper is to build a framework for an international outsourcing process in the apparel industry that can serve to support managerial decisions and actions regarding

Business Resource Planning Model: a Framework for the Optimal Sourcing Decision

Outsourcing can offer numerous benefits including increased corporate flexibility, the ability to focus on core business and as a result build sustainable competitive advantages. To harness the

The relationship between outsourcing management of automated teller machines and organizational performance at the Cooperative Bank of Kenya

Outsourcing is a business process term for what has literally become known as hiring a consultant, independent contractor, or free lancer to do a specific task or tasks for an organization in which

Change management framework to enable sustainable outsourcing of facilities management services

Purpose – In this present globalised era, outsourcing has become a very popular and much sought after procurement strategy for facilities management (FM). Generally, a sustainable procurement system

Business Process Outsourcing: Lessons From Case Studies In India, Poland, And Canada

The objective of this article is to study the effectiveness of the company-partner relationship when outsourcing business processes in a large aerospace company. The intent is to supplement existing

From process to capabilities: Designing the business model and business process of an intermediary company

Hallbert is a company specialized in finding outsourcing solutions in Asia for European-based small and medium size enterprises (SMEs). Hallbert provides sourcing for are a wide range of both paper

Understanding Outsourcing from the Client’s Perspective: Revisiting the Existing Literature

With the advent of globalisation and fierce competition, outsourcing is considered as a smart management technique and a strategic initiative, which enables organisations to achieve competitive
...

References

SHOWING 1-10 OF 45 REFERENCES

Effectively managing vertical supply relationships: a risk management model for outsourcing

A significant feature of business management in the 1990s has been the practice of outsourcing. Firms and public sector bodies have reconsidered where the boundary of their organisation should be

A practical framework for understanding the outsourcing process

Over the last number of years, outsourcing has become an important issue for many organisations. The potential for outsourcing has moved from peripheral activities such as cleaning and catering to

Outsourcing: a primer

Outsourcing is defined as the procurement of products or services from sources that are external to the organization. Firms should consider outsourcing when it is believed that certain support

The outsourcing dilemma: a composite approach to the make or buy decision

The decision to outsource a part of an organisation’s activities is often the result of an initiative to realise potential production cost efficiencies. In order to avoid the use of such narrow

Using analytic hierarchy process to analyze the information technology outsourcing decision

Analytical hierarchy process (AHP) is proposed as a suitable technique for analyzing information systems outsourcing decision and an IT outsourcing case is used to demonstrate the usefulness of the proposed approach.

Outsourcing competitive advantage: the use of supplier associations

The development of sustainable competitive advantage has long been the “holy grail” of western management. Evidence presented in this paper shows that at least one of the world’s leading companies

Business transformation through outsourcing

Outsourcing is rapidly evolving beyond the simple reengineering of support processes. For many companies, outsourcing partnerships are being used to achieve rapid, sustainable improvement in

Outsourcing – a strategic move: the process and the ingredients for success

Outsourcing has become an important strategic tool in today’s competitive business environment. This paper describes the steps within four stages of outsourcing process: planning, developing,

Offshore outsourcing of software development and maintenance: A framework for issues