Outsourcing: guidelines for a structured approach

  title={Outsourcing: guidelines for a structured approach},
  author={Fiorenzo Franceschini and Maurizio Galetto and Antonio Pignatelli and Marco Varetto},
  journal={Benchmarking: An International Journal},
Outsourcing is a management approach by which an organization delegates some non‐core functions to specialized and efficient service providers. In the era of “global market” and “e‐economy”, outsourcing is one of the main pillars of the new way to conceive the relationships among companies. Despite outsourcing large diffusion, huge business cases and big deals of documentation available on network or press, there is no structured procedure able to support the govern of the evolution of a… 

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