Orienting therapists about patients' needs to increase patient satisfaction.

  title={Orienting therapists about patients' needs to increase patient satisfaction.},
  author={J. Yamamoto and F. X. Acosta and L. Evans and W. M. Skilbeck},
  journal={The American journal of psychiatry},
  volume={141 2},
Twenty-nine psychotherapists received orientation about patients' cultural background, expectations, and therapeutic needs. They treated 98 patients before orientation and 73 afterward, and a follow-up interview was conducted 4-6 weeks after completion of therapy. The patients seen after therapist orientation were more satisfied with the services, felt better able to handle problems, were more likely to seek therapy for future problems, and felt more strongly that their needs for clinic… Expand
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