Organizational memory and intellectual capital

@inproceedings{Wexler2002OrganizationalMA,
  title={Organizational memory and intellectual capital},
  author={Mark N. Wexler},
  year={2002}
}
Organizational memory (OM) is a branch of collective memory studies tied to instrumental action which seeks to enhance the organization’s intellectual capital by aiding organizations in using both routine practices and imbedded information to anticipate and solve problems. Within an intellectual capital perspective, OM involves the encoding of information via suitable representation and retrieval systems which are filtered through the three forms of intellectual capital – human, structural and… CONTINUE READING

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