Organizational Report Cards

  title={Organizational Report Cards},
  author={W. Gormley and D. Weimer},
  • W. Gormley, D. Weimer
  • Published 1999
  • Political Science
  • In the 1990s, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and public sectors. One new approach is the organizational report card, which compares the performance of organizations such as community schools, colleges, hospitals, and HMOs. This text offers a study of such instruments. It discusses the circumstances under which they… CONTINUE READING
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