Organizational Report Cards: Significant Impact or Much Ado about Nothing?

  title={Organizational Report Cards: Significant Impact or Much Ado about Nothing?},
  author={Charles K. Coe and James R. Brunet},
  journal={Public Administration Review},
Despite a recent spate of organizational report cards, relatively little is known about their impact on consumers ’ choices or public policy. Th is study identifi es 32 report cards that compare government performance across states in a variety of policy domains. Th ese report cards fall into four categories according to their issuer: governments, commercial enterprises, academics, and advocacy groups. Government-generated report cards are directed at improving consumer choice and enhancing… Expand
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