Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation

@article{Brown1991OrganizationalLA,
  title={Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation},
  author={John Seely Brown and Paul Duguid},
  journal={Organization Science},
  year={1991},
  volume={2},
  pages={40-57}
}
Recent ethnographic studies of workplace practices indicate that the ways people actually work usually differ fundamentally from the ways organizations describe that work in manuals, training programs, organizational charts, and job descriptions. Nevertheless, organizations tend to rely on the latter in their attempts to understand and improve work practice. We examine one such study. We then relate its conclusions to compatible investigations of learning and of innovation to argue that… 
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