Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange

@article{Chou2011OrganizationalCB,
  title={Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange},
  author={Tzy-Yuan Chou and James J. Jiang and Gary Klein and Seng-cho Timothy Chou},
  journal={IRMJ},
  year={2011},
  volume={24},
  pages={77-93}
}
Leader-member exchange (LMX) represents the quality of interaction between leaders and members of a work unit, such as the information system function within an organization. LMX is expected to improve organizational citizenship behavior, beneficial behaviors not explicitly rewarded, but prior research has failed to establish this link satisfactorily. To… CONTINUE READING