Corpus ID: 166549266

Organizational Assessment Tools: Report Cards and Scorecards of the Federal Agencies

@article{Piotrowski2010OrganizationalAT,
  title={Organizational Assessment Tools: Report Cards and Scorecards of the Federal Agencies},
  author={Suzanne J. Piotrowski and Esi E. Ansah},
  journal={Public Administration Quarterly},
  year={2010},
  volume={34},
  pages={109}
}
Taxpayers, elected officials, and current and prospective federal government employees all have a vested interest in understanding the level of performance of federal agencies. Knowing how government is performing reinforces or weakens trust in government and in the social contract and ultimately shapes the relationship between government and the general public. The U.S. federal government itself and outside groups have developed organizational assessment tools used to measure the overall… Expand
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References

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