Organization Practice: A Guide to Understanding Human Service Organizations (2nd ed.), by O'Connor, M. K., & Netting, F. E.: (2009). Hoboken, NJ: John Wiley & Son, Inc. ISBN: 978-0-470-25285-7, 440 pp.

@inproceedings{Csw2011OrganizationPA,
  title={Organization Practice: A Guide to Understanding Human Service Organizations (2nd ed.), by O'Connor, M. K., & Netting, F. E.: (2009). Hoboken, NJ: John Wiley & Son, Inc. ISBN: 978-0-470-25285-7, 440 pp.},
  author={Debra S. Norris EdD Msw Csw},
  year={2011}
}