Organisational reference models: supporting an adequate design of local business processes

@article{ReinhartzBerger2009OrganisationalRM,
  title={Organisational reference models: supporting an adequate design of local business processes},
  author={Iris Reinhartz-Berger and Pnina Soffer and Arnon Sturm},
  journal={IJBPIM},
  year={2009},
  volume={4},
  pages={134-149}
}
Reference models, whose aim is to capture domain knowledge, can assist in the adequate design of enterprise specific business processes. In complex organisations, business processes can be locally designed by specific organisational units. However, in order to be adequate, these processes should meet the local needs while maintaining the organisational standards. For this purpose, we propose to create an organisational reference model that specifies the organisational standards, guides and… CONTINUE READING
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