Optimizing Heuristic Evaluation Process in E-Commerce: Use of the Taguchi Method

@article{Ling2007OptimizingHE,
  title={Optimizing Heuristic Evaluation Process in E-Commerce: Use of the Taguchi Method},
  author={Chen Ling and Gavriel Salvendy},
  journal={Int. J. Hum. Comput. Interaction},
  year={2007},
  volume={22},
  pages={271-287}
}
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