Optimization in stochastic service systems with distinguishable servers

  title={Optimization in stochastic service systems with distinguishable servers},
  author={James P. Jarvis},
Tae effects of alternative resource allocations in stochastic service systems can be difficult to predict. Diverse, and sometimes conflicting, measures of performance for the operational effectiveness of these systems complicate the search for effective allocations. This report describes a class of models which estimate multiple operating characteristics for systems in which the identities of both the customer and server are important is determining the effectiveness of response. Important… CONTINUE READING


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