Optimising a general repair kit problem with a service constraint

Abstract

Field services are a particular type of after-sales service performed at the customer’s location where technicians repair malfunctioning machines. The inventory decisions about which spare part types to take to the repair site and in what quantities is called the repair kit problem. This problem is characterized by an order-based performance measure since a… (More)
DOI: 10.1016/j.ejor.2009.10.004

Topics

9 Figures and Tables