Optimal design of a multi-server queueing system with delay information

@article{Yu2016OptimalDO,
  title={Optimal design of a multi-server queueing system with delay information},
  author={Miao Yu and Jun Gong and Jiafu Tang},
  journal={Industrial Management and Data Systems},
  year={2016},
  volume={116},
  pages={147-169}
}