Operator Error : Is It Really the Root Cause of Performance Problems ?

  • Vivian Bringslimark
  • Published 2007


consequences of automatically using operator error as the root cause of performance deviations. In addition, the article describes how to conduct a root-cause analysis of training events using a cause-and-effect diagram. The diagram is slightly modified to encompass the “4-M” checklist—man, machine, methods, and materials—while integrating questions and… (More)

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