Open government for all? Co-creating digital public services for older adults through data walks

@article{Jarke2019OpenGF,
  title={Open government for all? Co-creating digital public services for older adults through data walks},
  author={J. Jarke},
  journal={Online Inf. Rev.},
  year={2019},
  volume={43},
  pages={1003-1020}
}
  • J. Jarke
  • Published 2019
  • Computer Science
  • Online Inf. Rev.
Purpose The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically and productively with open data and civic tech. Design/methodology/approach The paper evaluates data walks as a method for engaging non-tech-savvy citizens in co-design work. These were evaluated along a framework considering how such interventions allow for sharing control (e.g. over design decisions), sharing… Expand

Figures and Tables from this paper

Mobile Age: Co-creating Digital Public Services with and for Older Citizens
This book describes and compares three co-creation projects that were conducted in two European cities as part of a larger EU-funded innovation project called Mobile Age. This chapter introducesExpand
Co-creating digital citizenship: Considering the reconfiguration of participation in digital public service design
  • J. Jarke
  • Business, Computer Science
  • Mensch & Computer Workshopband
  • 2019
TLDR
This contribution to the MuC workshop is based on a three-year EU-funded project in which methods for co-creating digital public services with older adults were developed and evaluated and focuses on the process dimension. Expand
Enhancing transparency through open government data: the case of data portals and their features and capabilities
PurposeThe purpose of this paper was to draw on evidence from computer-mediated transparency and examine the argument that open government data and national data infrastructures represented by openExpand
Towards more-than-human digital data studies: developing research-creation methods
TLDR
The design and development of methods employed in the new project ‘Living with Personal Data’ are outlined, taking up more-than-human theoretical perspectives and research-creation methods to elicit the affective and multisensory contexts of people's feelings, practices and imaginaries concerning their digital data. Expand
Data Walking
TLDR
The project aims to engage participants on issues relevant to the authors' communities, and empower those communities with new skills and tools to create new knowledge and new tools, supporting civic participation and enquiry. Expand
Co-Creation von digitalen öffentlichen Dienstleistungen
Die Beteiligung zukunftiger Nutzer*innen an der Entwicklung von digitalen Informationssystemen ist in Organisationen nicht neu, aber im Rahmen von E-Government-Diensten noch selten. Die furExpand

References

SHOWING 1-10 OF 345 REFERENCES
Amplifying Quiet Voices
TLDR
An approach taken to empower socially disadvantaged citizens, using a variety of both social and technological tools, in a Smart City project is described, arguing that engaging citizens can uncover hyper-local concerns that provide a foundation for finding solutions to address citizen concerns. Expand
Designing for all and no one - practitioners understandings of citizen driven development of public e-services
The notion of citizen driven development of public e-services has been vivid for a number of years in eGovernment research, practice and policies. There are however, less conceptual analyses restingExpand
Civic open data at a crossroads: Dominant models and current challenges
TLDR
It is emphasized that the future of open data will be driven by the negotiation of the ethical-economic tension that exists between provisioning governments, citizens, and private sector data users. Expand
Digital methodologies of education governance: Pearson plc and the remediation of methods
This article analyses the rise of software systems in education governance, focusing on digital methods in the collection, calculation and circulation of educational data. It examines howExpand
The walkthrough method: An approach to the study of apps
TLDR
The method involves establishing an app’s environment of expected use by identifying and describing its vision, operating model and modes of governance, and deploying a walkthrough technique to systematically and forensically step through the various stages of app registration and entry, everyday use and discontinuation of use. Expand
Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking
TLDR
It is demonstrated that probes can facilitate the sharing of users' tacit knowing and expertise by making and explicating individual users’ perspectives, and by subsequently enabling the making of a joint vision on the digital design outcome. Expand
Not the right kind of 'digital capital'? An examination of the complex relationship between disabled students, their technologies and higher education institutions
TLDR
Results reveal that disabled students can lack the 'right' kind of digital capital to enable them to succeed at university and have implications for how HE institutions conceptualise and organise technology related support services for disabled students. Expand
Civic hacking as data activism and advocacy: A history from publicity to open government data
TLDR
It is suggested civic hackers can be framed as a form of data activism and advocacy: requesting, digesting, contributing to, modeling, and contesting data, and concluded civic hackers are utopian realists involved in the crafting of algorithmic power and discussing ethics of technology design. Expand
Public engagement in the Web 2.0 era: Social collaborative technologies in a public sector context
This article examines how social collaborative technologies have changed the nature and scope of e-participation, showcasing several popular modes of engagement. It argues that the mainExpand
Configuring participation: on how we involve people in design
The term 'participation' is traditionally used in HCI to describe the involvement of users and stakeholders in design processes, with a pretext of distributing control to participants to shape theirExpand
...
1
2
3
4
5
...