Online communities as communities of practice: a case study

@article{Zhang2008OnlineCA,
  title={Online communities as communities of practice: a case study},
  author={Wei Zhang and Stephanie Watts},
  journal={J. Knowl. Manag.},
  year={2008},
  volume={12},
  pages={55-71}
}
Purpose – The purpose of this paper is to investigate to which extent the concept of communities of practice (CoPs) can be applied to online communities and to explore how organizations can better utilize online social structures for their knowledge management practice. [...] Key ResultFindings – The results showed how an online community could manifest the practice and identity characteristics of conventional CoPs as community members actively engaged in their shared practice and identity development while…Expand
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"I've Got a Situation and Would Appreciate Your Experience": An Extra-Organizational Virtual Community of Practice for Independent Professionals
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An ethnography of an extra-organizational Usenet-based CoP of tax professionals is performed, using a longitudinal Social Network Analysis to map a tight-knit long-lived community and identify its members, highlighting how energetic voluntary participation by members produces a successful long- lived virtual CoP, even in the absence of organizational KM or IT resources.
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