On the structural properties of massive telecom call graphs: findings and implications

@inproceedings{Nanavati2006OnTS,
  title={On the structural properties of massive telecom call graphs: findings and implications},
  author={Amit Anil Nanavati and Siva Gurumurthy and Gautam Das and Dipanjan Chakraborty and Koustuv Dasgupta and Sougata Mukherjea and Anupam Joshi},
  booktitle={CIKM},
  year={2006}
}
With ever growing competition in telecommunications markets, operators have to increasingly rely on business intelligence to offer the right incentives to their customers. Toward this end, existing approaches have almost solely focussed on the individual behaviour of customers. Call graphs, that is, graphs induced by people calling each other, can allow telecom operators to better understand the interaction behaviour of their customers, and potentially provide major insights for designing… CONTINUE READING
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The structure and function of complex networks

  • M.E.J. Newman
  • SIAM Review
  • 2003
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