On the relation between felt trust and actual trust: Examining pathways to and implications of leader trust meta-accuracy.

@article{Campagna2019OnTR,
  title={On the relation between felt trust and actual trust: Examining pathways to and implications of leader trust meta-accuracy.},
  author={Rachel L Campagna and Kurt T. Dirks and Andrew P. Knight and Craig D. Crossley and Sandra L. Robinson},
  journal={The Journal of applied psychology},
  year={2019}
}
Research has long emphasized that being trusted is a central concern for leaders (Dirks & Ferrin, 2002), but an interesting and important question left unexplored is whether leaders feel trusted by each employee, and whether their felt trust is accurate. Across 2 field studies, we examined the factors that shape the accuracy of leaders' felt trust-or, their trust meta-accuracy-and the implications of trust meta-accuracy for the degree of relationship conflict between leaders and their employees… CONTINUE READING

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