The case of on-line trust
This paper contributes to the debate on on-line trust addressing the problem of whether an on-line environment satisfies the necessary conditions for the emergence of trust. The paper defends the…
Key Factors in the Process of Trust. On the Analysis of Trust under Digital Conditions
In academic debate, trust is modeled either as a state or as a relation between trustee and trustor. This chapter systematizes a number of key features that influence the process of trust in order to…
SUPPORT FOR A TWO-FACTOR MODEL OF TRUST IN E- COMMERCE
The present paper represents work in progress, the goal of which is to further our understanding of the process through which people come to trust an e-commerce web site enough to engage in a…
A Study of Consumer Trust in On-line Shopping: Methodological & Research Considerations
An in-progress study is outlined in which a previously validated measurement instrument was applied in Ireland and in the United States in order to investigate the existence and importance of specific perceptions and factors that are thought to predict the generation of consumer trust in Internet shopping.
On-line trust perception: What really matters
- Computer Science2011 1st Workshop on Socio-Technical Aspects in Security and Trust (STAST)
This paper provides a general trust perception model, which is able to measure the trustworthiness of a website, and demonstrates that the weight of certain factors is related to the users knowledge in the IT Security field.
A Holistic Framework for Trust in Online Transactions
- Business, Economics
This paper systematically reviews previous studies of trust from social, economic and technological perspectives and develops a holistic framework for trust, which can be used to analyse the…
The Influence of Technical Skill on Consumer Trust in On-Line Shopping in Ireland
Research as to how consumer trust can be built in an on-line environment is limited and varies in terms of the dimensions of the problem that are examined. Consequently, much of our understanding of…
The onus on us? Stage one in developing an i-Trust model for our users.
- Computer Science
A trust model was developed from the analysis of the literature and discussed in the consultation to produce the i-Trust model, which focuses on issues of particular relevance for information providers and practitioners.
The Case of Online Trust
This paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the…
Contextual Differences in the Dynamic Measurement of Trust in Websites
- Computer Science
The study evaluates changes in self-reported user trust ratings as the users interacted with different website elements, suggesting changes in trust ratings are likely related to website context.
SHOWING 1-10 OF 115 REFERENCES
The Importance of Consistency in Establishing Cognitive-based Trust: A Laboratory Experiment
This paper reports the results of two experiments onthe importance of three trust cues on establishinginterpersonal trust within a business setting. Theliterature (Lewis and Weigert, 1985; Ring,…
A Trust Model for Consumer Internet Shopping
- BusinessInt. J. Electron. Commer.
The findings indicate that merchant integrity is a major positive determinant of consumer trust in Internet shopping, and that its effect is moderated by the individual consumer's trust propensity.
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
- BusinessInt. J. Electron. Commer.
This paper justifies a parsimonious interdisciplinary typology and relates trust constructs to e-commerce consumer actions, defining both conceptual-level and operational-level trust constructs.
Trust in close relationships.
A theoretical model describing interpersonal trust in close relationships is presented. Three dimensions of trust are identified, based on the type of attributions drawn about a partner's motives.…
Trustbuilders and Trustbusters - The Role of Trust Cues in Interfaces to e-Commerce Applications
- Computer ScienceI3E
This paper investigates how interface design can help to overcome the proclaimed 'lack of trust' in c-commerce sites, and identifies cues in the user interface that help to build trust to some extent, and some cues that have a great potential for destroying trust.
INTEGRATING TRUST IN ELECTRONIC COMMERCE WITH THE TECHNOLOGY ACCEPTANCE MODEL: MODEL DEVELOPMENT AND VALIDATION
This paper develops and empirically validates a model to predict intentions to transact by integrating trust in electronic commerce (EC) with the Technology Acceptance Model (TAM.). The impersonal…
Building Trust: In Business, Politics, Relationships, and Life
Trust is an essential feature of not only interpersonal relationships, but of every human organization, from the corporation to the nation state. While much has been written on this topic, there has…
Trust and Managerial Problem Solving
A model of trust and its interaction with information flow, influence, and control is presented and an experiment based on the model indicates that shared trust or lack of trust apparently are a significant determinant of managerial problem-solving efectiveness.
Familiarity, Confidence, Trust: Problems and Alternatives
Trust has never been a topic of mainstream sociology. Neither classical authors nor modern sociologists use the term in a theoretical context. For this reason the elaboration of theoretical…