On Modeling - What is conversation, and how can we design for it?

@article{Dubberly2009OnM,
  title={On Modeling - What is conversation, and how can we design for it?},
  author={Hugh Dubberly and Paul Pangaro},
  journal={Interactions},
  year={2009},
  volume={16},
  pages={22-28}
}
tion. While his context was analog telephones with wires highly susceptible to noise, Shannon produced a model that applies to a wide range of situations. In Shannon's model an information source selects a message from a known set of possible messages, for example, a dot or a dash, a letter of the alphabet, or a word or phrase from a list. Human communication often relies on context to limit the expected set of messages. If you receive a call from a friend (the source) arriving by train, you… CONTINUE READING