Older adultsâ user experiences with mobile phones: identification of user clusters and user requirements

  title={Older adults{\^a} user experiences with mobile phones: identification of user clusters and user requirements},
  author={Young Seok Lee},
This research addressed how older adults experience their mobile phones in their everyday lives and how mobile phones could be designed to best meet their needs. Two studies were conducted using a mixed-research method to identify representative user clusters and to understand user experiences. In Study 1, 154 older adult mobile phone users completed a questionnaire to investigate 1) functional usage, 2) perception about mobile phone quality, and 3) other aspects of user experiences (e.g… CONTINUE READING
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