Offensive language in the general hospital.

@article{Zimmerman2010OffensiveLI,
  title={Offensive language in the general hospital.},
  author={Daniel J Zimmerman and Theodore A Stern},
  journal={Psychosomatics},
  year={2010},
  volume={51 5},
  pages={377-85}
}
BACKGROUND Offensive language (spoken by medical staff and by patients and their families) is often heard in the general hospital, but its manifestations and clinical implications have not been previously examined. OBJECTIVE The authors sought to facilitate an understanding of the effects and treatment of offensive utterances and their downstream consequences. METHOD The authors present a sampling of clinical vignettes that illustrate a variety of examples of hospital-based events in which… CONTINUE READING