Observing workplace incivility.

@article{Reich2015ObservingWI,
  title={Observing workplace incivility.},
  author={Tara C. Reich and M Sandy Hershcovis},
  journal={The Journal of applied psychology},
  year={2015},
  volume={100 1},
  pages={
          203-15
        }
}
Interpersonal mistreatment at work often occurs in the presence of others; however, these "others" are rarely examined in empirical research despite their importance to the context of the negative interaction. We conducted 2 experiments to examine how witnessing incivility affects observer reactions toward instigators and targets. In Study 1, participants (N = 60) worked virtually with an ostensible instigator and target. In Study 2, participants (N = 48) worked in vivo with confederates (hired… CONTINUE READING
BETA

Similar Papers

Citations

Publications citing this paper.
SHOWING 1-10 OF 29 CITATIONS

Rudeness is in the Eye of the Beholder: How Gender Impacts Reactions to Incivility at Work

VIEW 10 EXCERPTS
CITES RESULTS, BACKGROUND & METHODS
HIGHLY INFLUENCED

CONTRASTING WORKPLACE OSTRACISM AND WORKPLACE INCIVILITY VIA OBSERVER REACTIONS

VIEW 15 EXCERPTS
CITES BACKGROUND & METHODS
HIGHLY INFLUENCED

Reducing Fast Food Employee Turnover with Appealing Working Environments

VIEW 12 EXCERPTS
CITES BACKGROUND & METHODS
HIGHLY INFLUENCED

When fellow customers behave badly: Witness reactions to employee mistreatment by customers.

  • The Journal of applied psychology
  • 2017
VIEW 10 EXCERPTS
CITES BACKGROUND & RESULTS
HIGHLY INFLUENCED

Ambient workplace heterosexism: Implications for sexual minority and heterosexual employees.

  • Stress and health : journal of the International Society for the Investigation of Stress
  • 2018
VIEW 1 EXCERPT
CITES BACKGROUND