OWL: A Recommender System for Organization-Wide Learning

@article{Linton2000OWLAR,
  title={OWL: A Recommender System for Organization-Wide Learning},
  author={Frank Linton and Deborah Joy and Hans-Peter Schaefer and Andrew Charron},
  journal={Educational Technology & Society},
  year={2000},
  volume={3}
}
We describe the use of a recommender system to enable continuous knowledge acquisition and individualized tutoring of application software across an organization. Installing such systems will result in the capture of evolving expertise and in organization-wide learning (OWL). We present the results of a year-long naturalistic inquiry into application’s usage patterns, based on logging users’ actions. We analyze the data to develop user models, individualized expert models, confidence intervals… CONTINUE READING

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