Nursing unit design and communication patterns: what is "real" work?

@article{Becker2007NursingUD,
  title={Nursing unit design and communication patterns: what is "real" work?},
  author={Franklin D. Becker},
  journal={HERD},
  year={2007},
  volume={1 1},
  pages={58-62}
}
While considerable attention has been paid to how the design of nursing units can help reduce nurse fatigue, improve safety, and reduce nosocomial infection rates, much less attention has been paid to how nursing unit design influences informal communication patterns, on-the-job learning, and job stress and satisfaction. Yet the literature consistently cites communication among diverse caregivers as a critical component for improving quality of care. This paper reviews relevant literature… CONTINUE READING