Nursing care, inpatient satisfaction, and value-based purchasing: vital connections.

@article{Wolosin2012NursingCI,
  title={Nursing care, inpatient satisfaction, and value-based purchasing: vital connections.},
  author={Robert J. Wolosin and Louis J Ayala and Bradley R Fulton},
  journal={The Journal of nursing administration},
  year={2012},
  volume={42 6},
  pages={
          321-5
        }
}
OBJECTIVE The objective of this study was to investigate how domains of patient satisfaction in hospitals predict Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) global rating scores to support hospital administrators in dealing with reimbursement changes. BACKGROUND Medicare's inpatient value-based purchasing program ties a portion of hospital payments to scores on the HCAHPS survey. METHODS Logistical regression analysis of patient-level satisfaction domain… CONTINUE READING
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