Nurse-patient interaction and communication: A systematic literature review

  title={Nurse-patient interaction and communication: A systematic literature review},
  author={Steffen Fleischer and Almuth Berg and Markus Zimmermann and Kathleen W{\"u}ste and Johann Behrens},
  journal={Journal of Public Health},
AimThe purpose of this review is to describe the use and definitions of the concepts of nurse-patient interaction and nurse-patient communication in nursing literature. [] Key MethodMethodAn integrative literature search was executed. The total number of relevant citations found was 97. The search results were reviewed, and key points were extracted in a standardized form. Extracts were then qualitatively summarized according to relevant aspects and categories for the review.

Therapeutic communication within the nurse-patient relationship: A concept analysis.

The attributes, antecedents, consequences and uses of therapeutic communication within the nurse-patient relationship can be used in nursing education, research and managerial and organizational planning.

Defining and characterising the nurse–patient relationship: A concept analysis

The nurse-patient relationship is a helping relationship established with the patient and/or their family based on interaction, communication, respect for ethical values, acceptance, and empathy in order to encourage introspection and behavioural change.

Ethnomethodological studies of nurse-patient and nurse-relative interactions: A scoping review.

Challenges of Nurse-Patient Communication in Iran: A Review Study

Considering the establishment of an important aspect of nursing care by creating communication, it is essential to address and eliminate the challenges by healthcare managers through proper planning.

Effective communication between nurses and patients: an evolutionary concept analysis.

Effective communication was identified to be a multifactorial concept and defines as a mutual agreement between nurses and patients that influences the nursing process, clinical reasoning and decision-making.


The nurse–patient relationship concept in operation room is complex with various dimensions; also the spirituality-based care have central and integral role in this.

Barriers to Developing the Nurse-Patient Relationship in Operation room: A Content Analysis

A better understanding of nurse-patient relationship inhibitors in the operation room is provided; an issue that is often neglected in quantitative studies.

Communication Barrier between Nurse and Patient at The Hospital: A Systematic Review

Com­munication barriers between nurse and patient affected the quality of health service, according to the Journal of Health Policy and Management (2019), 4(2): 105-110.

Assessing RN-to-RN peer review on clinical units.

Methods used here may be useful to assess current departmental nurse peer review in nurses and managers should support RN-to-RN peer review on clinical units.

Barriers to Nurse-Patient Communication in Cardiac Surgery Wards: A Qualitative Study

Compared to other studies, the findings identified different types of communication barriers depending on the nursing settings and can be used by the ward clinical nursing managers at cardiac surgery wards to improve the quality of nursing care.



Nurse-patient interaction: a review of the literature.

Goffman's model can be used as a theoretical framework for understanding nurse-patient communication and issues such as power, the social and cultural context, and interpersonal competence are shown to be important in the quality of nurse- patient interactions.

Nursing Communication: Advocacy for the Patient or Physician?

registered nurses' interactions with a simulated patient regarding what the physician had told the patient about the reason for hospitalization supported literature suggesting that nurses mediate and clarify communications between the patient and the physician.

[Interactions between nurses and patients--a classical study in acute psychiatry].

A significant result of this study was that 41.6% of all patients who mainly suffered from depressive illnesses had no individual contact with nurses at all and another result showed changing interaction patterns with a very rapid decrease in interaction rates after a short stay in hospital.

Difficult communication in nursing.

The heavy emotional component of nurse-patient communication and the difficulties arising in work relationships that complicated communication were identified and the five major themes in difficult communication were described.

A literature review on the concept of intimacy in nursing.

The increasing importance attached to intimacy in nursing and its complex, ill-defined nature serves to highlight the importance of research aimed at exploring and clarifying intimacy and further illustrating the therapeutic potential of nursing.

Nurse-patient interaction and decision-making in care: patient involvement in community nursing.

This observation study of the extent to which community nurses involved patients in decision-making in nursing care offers some useful insights into one aspect of nursing work and highlights that caring for people in their own home does not necessarily mean that patients are involved in care and treatment decisions.

Nurse-patient communication: language mastery and concept possession.

Three arguments in favour of social externalism are presented in connection with nurse-patient interaction and, in cases of misunderstanding, a nurse should not conform to a patient's idiosyncratic understanding, but instead correct the mistaken applications of the term in question.

Patient perceptions of nursing care: an emerging theory of interpersonal competence.

Four major processes emerged from the data to provide a framework for an emerging theory of interpersonal competence among nurses from the perspective of patients: 'translating', 'getting to know you', 'establishing trust', and 'going the extra mile'.

Effective communication in an intensive care setting: Nurses' stories

The stories of four intensive care nurses were utilised as the means of data collection and analysed data revealed nurses' perceptions, presencing and reassurance, which have relevance for nurses in many settings.

Research on nurse-patient relationships: problems of theory, problems of practice.

  • C. May
  • Medicine
    Journal of advanced nursing
  • 1990
The development of two contending perspectives on NPR and on nurse-patient interaction (NPI) characterized as technocratic and contextual, is discussed, and related to the increasingly problematic status of the relationship between nurses and patients in nursing theory and research is discussed.