Novice use of a predictive human performance modeling tool to produce UI recommendations

Abstract

This note describes two studies of the use of a performance modeling tool, CogTool, for making recommendations to improve a user interface. The first study replicates findings by Bonnie John [7]: the rates at which novice modelers made correct recommendations (88.1%) and supported them (68.2%) are close to the values in John's study (91.7% and 75.1%, respectively). A follow-on study of novice modelers on the same task without CogTool produced sig-nificantly lower values. CogTool improves the UI design recommendations made by novices.

DOI: 10.1145/2556288.2556972

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Cite this paper

@inproceedings{Hong2014NoviceUO, title={Novice use of a predictive human performance modeling tool to produce UI recommendations}, author={Kyung Wha Hong and Robert St. Amant}, booktitle={CHI}, year={2014} }