Novel Functional Technologies for Age-Friendly E-commerce

  title={Novel Functional Technologies for Age-Friendly E-commerce},
  author={Xiaohai Tian and L. Meng and Siyuan Liu and Zhiqi Shen and Chng Eng Siong and Cyril Leung and Frank Yunqing Guan and Chunyan Miao},
In this paper, we present an age-friendly E-commerce system with novel assistive functional technologies, aiming at providing a comfortable online shopping environment for the elderly. [] Key Method First, to improve the searching experience, we design a multimodal product search function, which accepts image, speech, text and the combination of them as inputs to help the elderly find products easily and accurately.
1 Citations

Usability Analysis of the Novel Functions to Assist the Senior Customers in Online Shopping

This paper extends the previous e-commerce website design with novel assistance functions including multimodal search and personalized speech feedback and evaluated the usability of these functions through a phenomenography based qualitative study.



Towards Age-friendly E-commerce Through Crowd-Improved Speech Recognition, Multimodal Search, and Personalized Speech Feedback

An age-friendly system to integrate three assistive techniques to facilitate the elderly's browsing of products in E-commerce platforms, including the crowd-improved speech recognition, the multimodal search, and the personalized speech feedback.

B2C Websites' Usability for Chinese Senior Citizens

The User Centered Design was integrated into the whole process and the overall usability performance of the mainstream Chinese B2C websites is concluded and whether the “user-driven usability test” has brought a different perspective is discussed.

Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide

The intentions of the elderly with regard to Internet use are studied and four alternative models based on technology acceptance theory are tested in the context of comprehensive survey data and a model that explains as much as 84% of the variance in technology adoption among the elderly is developed.

Approaches to web search and navigation for older computer novices

The search and navigation system that was developed was significantly preferred by the user group to that provided by a standard commercial system; it scored highly for ease of use and the participants reported increased confidence in their ability to master the Internet.

Investigating Usability Metrics for the Design and Development of Applications for the Elderly

This paper explores the limitations of active interaction, its potential causes and results and investigates achievable metrics for the evaluation of passive technology trustworthiness and usability while categorizing them according to applicability for usability testing.

Personalization of Web browsing: adaptations to meet the needs of older adults

Despite difficulties in using the Web, older adults are motivated to use it. This paper reports on work underway to ease Web access for this population. Although Web accessibility standards provide

The non browser: helping older novice computer users to access the web

The development of an alternative browser was reported on, designed to ameliorate many of the barriers that older adults encounter to web use and questioned the various metaphors currently used in accessing the web.

A study of web usability for older adults seeking online health resources

The National Institute on Aging Web guidelines were used to assess the usability of 125 Web sites offering health resources, and results showed that many of the sampled sites were not senior-friendly.

Consumer acceptance of virtual stores: a theoretical model and critical success factors for virtual stores

The results from a Web-based survey of 253 online consumers indicate that the proposed theoretical model is able to explain and predict consumer acceptance of virtual stores substantially well and supplies virtual stores with a number of operative critical success factors to remain competitive in the volatile electronic marketplace.

Web Access for Older Adults: Voice Browsing?

A study exploring the use of voice commands by older adults browsing the Web suggested a number of surprising difficulties in using spoken commands that would make Web navigation and access to Web accessibility transformations easier.