Notice of Retraction<BR>Excellent civil aviation transport service quality mind and implementation in China

  • Long Jilin
  • Published 2011 in
    2011 2nd IEEE International Conference on…


Advanced quality minds are the basic premise for civil aviation transport enterprise to achieve outstanding service quality. This article reviews the development of service quality theories, and analyzes the rudimentary features of air transport service. It pointes out, to realize the historic cutting across from civil aviation big nation to civil aviation… (More)


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