Non-universal usability?: a survey of how usability is understood by Chinese and Danish users

@inproceedings{FrandsenThorlacius2009NonuniversalUA,
  title={Non-universal usability?: a survey of how usability is understood by Chinese and Danish users},
  author={Olaf Frandsen-Thorlacius and Kasper Hornb{\ae}k and Morten Hertzum and Torkil Clemmensen},
  booktitle={CHI},
  year={2009}
}
Most research assumes that usability is understood similarly by users in different cultures, implying that the notion of usability, its aspects, and their interrelations are constant across cultures. The present study shows that this is not the case for a sample of 412 users from China and Denmark, who differ in how they understand and prioritize different aspects of usability. Chinese users appear to be more concerned with visual appearance, satisfaction, and fun than Danish users; Danish… CONTINUE READING
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