Non-public and public online community participation: Needs, attitudes and behavior

  title={Non-public and public online community participation: Needs, attitudes and behavior},
  author={Blair Nonnecke and Dorine Andrews and Jennifer Preece},
  journal={Electronic Commerce Research},
Nonpublic participation within an online community, often called lurking, occurs when an individual joins a community, but does not post. [...] Key Result In general lurkers are less optimistic and less positive than those who post.Expand
The Psychology of Online Lurking
Lurking, or passive online participation, is often defined as non-participation or minimal participation in online groups or communities. Although lurking has previously been considered a negativeExpand
Understanding lurkers in online communities: A literature review
This study first explains why people participate in online communities by building an integrated model of motivational factors of online behaviors, and identifies four types of lurking reasons: environmental influence, personal preference, individual-group relationship and security consideration. Expand
Psychological factors behind the lack of participation in online discussions
A variety of factors that come into play when determining various levels of participation are specified, including individual differences, need for gratification, personality dispositions, time available and self-efficacy, and social-group processes. Expand
Lurking as personal trait or situational disposition: lurking and contributing in enterprise social media
Analysis of patterns of participation by employees who are members of multiple online communities in an enterprise communities service proposes that contributing and lurking are partially dependent on a trait (a person's overall engagement), modified by the individual's disposition toward a particular topic, work task or social group. Expand
A study of active and passive user participation in virtual communities
This study examines the individual and social factors influencing the participation intention of viewers and posters in virtual communities. Trust, reward, structural capital, and cognitive capitalExpand
Living and lurking on LiveJournal: The benefits of active and non-active membership
The data indicate that both active participants and lurkers receive similar benefits from their membership of LiveJournal in terms of their sense of community and satisfaction with experience of the community. Expand
Motivations to participate in online communities
Examination of users from the theoretical perspectives of Uses and Gratifications and Organizational Commitment finds evidence that users may continue to participate in a site for different reasons than those that led them to the site. Expand
Lurking in online participation and e-participation
  • Noella Edelmann
  • Psychology
  • 2017 Fourth International Conference on eDemocracy & eGovernment (ICEDEG)
  • 2017
This PhD aims to contribute to the body of knowledge on online participation, addressing in particular the online behaviors known as lurking. Lurking is probably the most common online behavior, soExpand
Reviewing the Definitions of "Lurkers" and Some Implications for Online Research
It is necessary to understanding why users decide to lurk, what activities lurkers engage in, and whether the online environment is more valuable by turning lurkers into posters, to understand why lurking is important in online research. Expand
A Study of Poster and Viewer Participation in SNS
This article studies the individual and social factors influencing the participation intention of viewers and posters in virtual communities. Reward, structural capital, and trust play a significantExpand


The active lurker: influence of an in-house online community on its outside environment
In this study, we focus on participants called lurkers, who do not post any messages in an online community such as interactive mailing lists and bulletin board systems. We propose a method ofExpand
The top five reasons for lurking: improving community experiences for everyone
There are many reasons why people lurk in online discussion communities, and it is clear that there are many ways to improve online community experiences for both posters and lurkers. Expand
Shedding Light on Lurkers in Online Communities
Lurkers are reported to make up a sizable proportion of many online communities, yet little is known about their reasons for lurking, who they are, and how they lurk. In this study, interviews withExpand
De-lurking in virtual communities: a social communication network approach to measuring the effects of social and cultural capital
A novel way of measuring social and cultural capital, situational antecedents of lurking and de-lurking is proposed and some directions towards measuring active participation in virtual communities are provided. Expand
Developing an optimal match within online communities: an exploration of CMC support communities and traditional support
This study investigates the complementary nature of face-to-face and computer-mediated social support and the development of a context through which hyperpersonal communication can develop withinExpand
The goal of this paper is to address the question: ‘why do lurkers lurk?’ Lurkers reportedly makeup the majority of members in online groups, yet little is known about them. Without insight intoExpand
Designing and evaluating online communities: research speaks to emerging practice
It is pointed out that standard evaluation techniques are inadequate for evaluating online communities because they do not address sociability and two approaches from research are proposed that attempt to draw directly on what community users want. Expand
A multilevel analysis of sociability, usability, and community dynamics in an online health community
The significant findings of this study include: dependable and reliable technology is more important than state-of-the-art technology in this community; strong community development exists despite little differentiation of the community space provided by the software. Expand
Persistence and lurkers in discussion lists: a pilot study
  • B. Nonnecke, J. Preece
  • Psychology, Computer Science
  • Proceedings of the 33rd Annual Hawaii International Conference on System Sciences
  • 2000
For participants in this study, persistent conversation is an inhibitor to participation, a mechanism for engendering participation, and something to be managed, as well as a loss of security and privacy, and art impediment to public participation. Expand
Lurker demographics: counting the silent
This paper presents a demographic study of lurking in email-based discussion lists (DLs) with an emphasis on health and software-support DLs, finding that health-supportDLs have on average significantly fewer lurkers than software- support DLs. Expand