Natural Language Dialogue Service for Appointment Scheduling Agents

  title={Natural Language Dialogue Service for Appointment Scheduling Agents},
  author={Stephan Busemann and Thierry Declerck and Abdel Kader Diagne and Luca Dini and Judith Klein and Sven Schmeier},
Appointment scheduling is a problem faced daily by many individuals and organizations. Cooperating agent systems have been developed to partially automate this task. In order to extend the circle of participants as far as possible we advocate the use of natural language transmitted by email. We describe Cosma, a fully implemented German language server for existing appointment scheduling agent systems. Cosma can cope with multiple dialogues in parallel, and accounts for differences in dialogue… CONTINUE READING