NOC Internal Integrated Trouble Ticket System Functional Specification Wishlist ("NOC TT REQUIREMENTS")

@article{Johnson1992NOCII,
  title={NOC Internal Integrated Trouble Ticket System Functional Specification Wishlist ("NOC TT REQUIREMENTS")},
  author={Dale S. Johnson},
  journal={RFC},
  year={1992},
  volume={1297},
  pages={1-12}
}
Status of the Memo This memo provides information for the Internet community. It does not specify an Internet standard. Distribution of this memo is unlimited. Abstract Professional quality handling of network problems requires some kind of problem tracking system, herein referred to as a "trouble ticket" system. A basic trouble ticket system acts like a hospital chart, coordinating the work of multiple people who may need to work on the problem. Once the basic trouble ticket system is in place… CONTINUE READING

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