Mutual Development: The Software Engineering Context of End-User Development

@article{Mrch2010MutualDT,
  title={Mutual Development: The Software Engineering Context of End-User Development},
  author={Anders I. M{\o}rch and Renate Andersen},
  journal={JOEUC},
  year={2010},
  volume={22},
  pages={36-57}
}
The article presents and analyzes data from a case study in customer-initiated software product development. We have observed and participated in system development activities in a commercial software house company over a period of two years. The company produces project-planning tools for the oil and gas industry, and relies on interaction with customers for further development of its products. Our main research question is how customers and professional developers engage in mutual development… CONTINUE READING

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