Musculoskeletal symptoms in relation to work exposures at call centre companies in Sweden.

@article{Norman2008MusculoskeletalSI,
  title={Musculoskeletal symptoms in relation to work exposures at call centre companies in Sweden.},
  author={Kerstin Norman and Birgitta Floderus and Maud Hagman and Allan Toomingas and Ewa Wigaeus Tornqvist},
  journal={Work},
  year={2008},
  volume={30 2},
  pages={201-14}
}
OBJECTIVES Call centres (CCs) are one of the most rapidly growing types of workplaces in Sweden. The purpose of the study was to assess associations between exposures at CC work and symptoms in the Neck/shoulders and Arm/hand. Comparisons were made between internal and external CCs. An internal CC is a department or separate unit within a larger company with another main core business, while an external CC is a free-standing company. METHODS A cross-sectional study of a selected sample of CCs… CONTINUE READING

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