Multicriteria decision model for outsourcing contracts selection based on utility function and ELECTRE method

@article{Almeida2007MulticriteriaDM,
  title={Multicriteria decision model for outsourcing contracts selection based on utility function and ELECTRE method},
  author={Adiel Teixeira de Almeida},
  journal={Computers & OR},
  year={2007},
  volume={34},
  pages={3569-3574}
}
An outsourcing contract problem has been analyzed. This is a typical problem when dealing with outsourcing vendor selection. For each alternative of an outsourcing contract there is an evaluation of both cost and quality of service. The latter may include probabilistic delivery time and confidence in quality commitment. The decision-maker takes into account multicriteria evaluation through ELECTRE method. Besides, each criterion is evaluated through a utility function. The model integrates both… CONTINUE READING
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