Multi-class appointments in individualized healthcare: Analysis for scheduling rules

@article{Sehr2015MulticlassAI,
  title={Multi-class appointments in individualized healthcare: Analysis for scheduling rules},
  author={Martin A. Sehr and Robert R. Bitmead and John Fontanesi},
  journal={2015 European Control Conference (ECC)},
  year={2015},
  pages={1225-1230}
}
In this paper, we consider the problem of scheduling patients for visits at a cancer infusion room throughout a regular day. We suggest the use of high and low patient acuity indicators to account for punctuality and service uncertainties in the scheduling process. These supportive classifications can be used easily by schedulers to allow more efficient, individualized service. Based on patient acuity data and clinical observations, we propose two intuitive though somewhat conflicting… CONTINUE READING

Citations

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